BT can help you enjoy the freedom and flexibility of a multimedia world by unleashing the full potential of current services and offering you exciting new opportunities for communication and entertainment.
These will all be delivered through broadband technology, underpinned by 21CN, to make the most of convergence within the home. Products such as BT Fusion - the phone that automatically switches between fixed and mobile tariffs depending on where you are - have already started the process. But many more will follow, including videophones, new online opportunities and 'Next Generation TV'.
These will give you opportunities to access a wider range of services through a single home line. We will provide a seamless package that you can customise and change as you wish to meet your needs. We also plan to offer more personalised services, with the chance for individuals within a household to establish their own phone number, ring tone or voicemail - even billing arrangements.
These are all new opportunities underpinned by 21CN technology. However, nothing has to change - you won't need to buy new services if you don't want them. But BT's new services and the advent of the 21st century network will open up new possibilities from which you can benefit if you choose. We will give you plenty of information on these options as they become available.
And whichever services you choose, whenever you choose them, you can be sure that BT will serve and support you quickly, easily and efficiently.