What is 21CN?
BT's strategy & key objectivesDelivering new applications for the future
Image3421CN progress
Consult21Key milestonesSouth Wales implementationGlobal implementation21CN - Built on robust foundationsCustomer premises equipment testingPhoto gallery
Image3421CN technology
21CN technology in the UK21CN technology globally21CN domain descriptions21CN key technologies21CN systems21CN key characteristicsCall paths across 21CN21CN and standardsGlossary
Image3421CN benefitsImage3421CN news
Key milestonesSpeeches & presentationsFAQs
Image34BT customers
21CN benefits

Print This Page

What does 21CN mean for communications providers?

Man leaning on a desk

Exchanges serving 10 million UK homes and businesses are now enabled to deliver higher-speed broadband services – available to CPs on a component; managed or ‘pay as you grow’ basis.

We recognise many CPs also want to offer even higher speeds and this is being catered for with BT’s access fibre broadband services, offered on an open, wholesale basis. Additionally, BT holds the top spot in UK Ethernet availability which provides tremendous bandwidth capacity and service flexibility potential.

21CN is also introducing next generation services that CPs can expand through their own software innovation. Open systems based on open platforms and APIs, 21CN introduces a new era of better, faster and more cost effective services with enhanced quality of service, greater choice and more flexibility for CPs and their customers. This will offer new value to CP’s businesses and their business models.

Through its Consult21 programme, BT remains committed to openness, transparency and ongoing consultation with CPs about 21CN. Voluntary windows for end user migration to 21CN services and the introduction of bespoke migration options - that can be customised for CP’s and their customer’s needs – helps make the transfer to 21CN as smooth as possible.