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What is 21CN?

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What is 21CN?

Baby reaching out21CN is BT's next generation network - an advanced communications network for the future.

We believe BT's 21CN vision is radical and groundbreaking. It is designed to empower the end-user with control, choice and flexibility like never before - offering communications from anywhere to any device. This ambitious and exciting programme will enable a new generation of rich personal services, transforming people's personal and business lives.

An end-to-end IP-based network, 21CN will consolidate BT's complex network and systems infrastructure to ensure that the delivery of the next generation of converged services is faster, more efficient and more cost-effective than ever before. But 21CN is not simply a network transformation; rather it's a radical overhaul of products, systems, process and a fundamental remaking of our business.

21CN demonstrates BT's commitment to ensuring that customers throughout the markets we serve benefit from the advantages that this radical vision promises.

 

21CN in a nutshell

  • 21CN - driving a radical simplification

  • 21CN - BT's enabling infrastructure for growth

  • 21CN - a world class customer experience

  • 21CN - greater control, choice and flexibility

  • 21CN - today's most complete, exciting and ambitious business transformation

  • 21CN - implementation and industry consultation is underway

  • 21CN - it applies to our international business too