Free resources

Our downloadable resource learning packages are designed to give you the information you need to help get somebody online and start using the internet.

There are resources for those who will help get people online with hints and tips to coach them. And for beginners, there are handy worksheets that will act as prompts to enable them to make notes as they go along.

Our free downloadable resources, below, aim to helping people get the most out of the internet. 




1. Your set-up
1.0 Your set up helpers guide

1.0
Your set-up helper's guide

 
1.1 Understanding your computer

1.1
Understanding your computer

 
1.2 Using your computer

1.2
Using your computer

 
1.3 Using your computer for photos

1.3
Using your computer for photos


2. Internet basics
2.0 Internet basics helper's guide

2.0
Internet basics helper's guide

 
2.1 Getting online

2.1
Getting online

 
2.2 Staying safe online

2.2
Staying safe online

 
2.3 Protecting your computer

2.3
Protecting your computer


3. Everyday help
3.0 Everyday help helper's guide

3.0
Everyday help helper's guide

 
3.1 Finding information online

3.1
Finding information online

 
3.2 Finding a home to rent or buy

3.2
Finding a home to rent or buy

 
3.3 Searching for jobs

3.3
Searching for jobs


4. Keeping in touch
4.0 Keeping in touch helper's guide

4.0
Keeping in touch helper's guide

 
4.1 Understanding email

4.1
Understanding email

 
4.2 Using social networks

4.2
Using social networks

 
4.3 Making calls on Skype

4.3
Making calls on Skype

 



5. Your family
5.0 Your family helper's guide

5.0
Your family helper's guide

 
5.1 Internet Safety with children

5.1
Internet Safety with children

 
5.2 Education and health

5.2
Education and health

 
5.3 Genealogy

5.3
Genealogy


5.4 Finding out about information from Citizens Advice Bureau

5.4
Finding out about information from Citizens Advice Bureau


6. Services and support
6.0 Services and support helper's guide

6.0
Services and support helper's guide

 
6.1 Finding out about benefits

6.1
Finding out about benefits

 
6.2 Finding and using public services

6.2
Finding and using public services

 
6.3 Disability and the internet

6.3
Disability and the internet




7. Media and entertainment
7.0 Media and entertainment helper's guide

7.0
Media and entertainment helper's guide

 
7.1 News and radio

7.1
News and radio

 
7.2 Games and online TV

7.2
Games and online TV

 
7.3 Listening to music

7.3
Listening to music


8. Money and shopping
8.0 Money and shopping helper's guide

8.0
Money and shopping helper's guide

 
8.1 Managing money

8.1
Managing money

 
8.2 Shopping and auctions

8.2
Shopping and auctions

 
8.3 Shopping and auctions

8.3
Saving money online




9. For teachers, community helpers and beginner
Beginner's glossary

Beginner's glossary

 
Community toolkit

Community toolkit

 
Helpers guide

Helpers guide

 
School guide

School guide