What we do

BT Retail is very much at the sharp end of the business. As the public face and voice of BT, we are the driving force behind Customer Satisfaction.

Consequently, our main recruitment requirements are in the area of Customer Service. We’re dynamic, fast-paced, forward-thinking and hard-working – a big-company division with a small-company attitude towards getting things right, then making them better.

There’s a massive amount of opportunity here for innovative people with the drive and ambition to grow. It’s an environment where you can personally take charge of your own career development.