Career development

Personal and professional development is available throughout your career. Your personal action plan will be specially tailored to help you do your job today and to progress your career tomorrow. In addition to having regular feedback time set aside with your manager, there are coaching, networking, mentoring, knowledge sharing and 'buddy' programmes to give you the help and support you need.

This approach has earned us accreditation as an Investor In People.

Development Action Plan

We see your personal and career development as a continuous process of increasing your knowledge and gaining new skills.   

In addition to the skills you will naturally gain in your job, our individually-tailored Development Action Plans provide opportunities that will stretch you personally and professionally, preparing you for the next steps in your career.

Your progress, performance and development will be carefully monitored, and there will also be scope for your plan to be updated as your needs and interests change.

You'll also be encouraged to work with a mentor outside your usual sphere of activity who can help you take advantage of development opportunities.

Career prospects

We encourage everyone to make the most of the extensive opportunities a company of our size can offer. Moving within BT is an established means of career progression; and a large percentage of opportunities are advertised internally.

Route 2 Learn

Route 2 Learn is our own online e-learning portal. This extensive learning resource provides all our employees with access to online and offline training programmes for their own personal, technical and professional development.

Professional bodies

We encourage all our people to work towards membership of professional bodies governing their specialism or work area. We run a number of accredited company schemes including:

• The Institute of Electrical Engineers

• The British Computer Society, who recently awarded us its Information Systems Quality at Work award

We are also a Quality Partner of the Chartered Institute of Management Accountants.