U.S. & Canada

man in front of building

UK beginnings, big U.S. future

We have had a continuous presence in the U.S. since 1988 and today have more than 4,300 employees in the U.S. and Canada. We offer enterprises a range of networked IT services, including high performance networking, convergence and collaboration, security, contact center and enterprise mobility solutions. These services are provided through our professional services engagements, managed and network services or full outsourcing and IT transformation from such business units as BT Advise and BT Global Services.


We own and operate our own network infrastructure in North America. This includes nation-wide reach to all major U.S. and Canadian cities. We also have 26 MPLS nodes across the region, making up one of the larger MPLS networks of any carrier in the region. This expanded footprint enables us to reach more than 80% of key customers' sites within a 200-mile radius.


More than half of BT's top 2,000 customers are either headquartered in the U.S. or are European companies with significant operations in the Americas. BT serves many large enterprise customers in the U.S., including AstraZeneca, PepsiCo, Reuters, Unilever, and many of the world's largest financial institutions.


BT works with some of the world's most respected organizations to deliver innovative and comprehensive solutions to our U.S. and Canadian customers. BT serves many large multi-national enterprise customers in the U.S., including Proctor and Gamble, PepsiCo, Thomson Reuters, Unilever, Bristol Myers Squibb and many others.


Values-Driven Leadership

We put the customer at the heart of everything we do. First and last, we're dedicated to helping our customers thrive in a changing world. To keep this top of mind, we've set out for ourselves five key values, which define the company that we want to be. These are:

  • Trustworthy: we do what we say we will
  • Helpful: we work as one team
  • Inspiring: we create new possibilities
  • Straightforward: we make things clear
  • Heart: we believe in what we do

These values spell out how we need to be - with our customers, and with each other. For different areas of our business, these values may mean different things. But at heart, the commitment is always the same - to work together, extend our boundaries, and always deliver on what we promise. When our customers succeed, we succeed. Ensuring and building on that success requires positive change in the way we work. Change to which we can all contribute.

BT&ME - Connecting for a Healthier Us

BT puts an emphasis on health & wellbeing – that of the organization and of its employees. Employees at BT are encouraged to actively participate in quarterly health & wellbeing programs and related community events, and take advantage of incentives for embracing change and utilizing online learning and resources to take personal action toward healthier lifestyle choices. At BT, living healthy isn't scary it's easy!