Personal development

man and woman in friont of laptop

Tap into your potential

It’s absolutely in our interests that you have every chance to achieve your full potential.  That’s why at BT, opportunities to grow and develop don’t just come along at the beginning - they’re a feature of your entire career.

From the word go, you’ll have your own Development Action Plan, specially tailored to help you succeed in your job and progress in your career.

Added to that, we have coaching, networking, mentoring, knowledge-sharing and 'buddy' programmes to give you all the help and guidance you need. You will also have time set aside with your manager, to ensure you get regular feedback on your progress.  It’s a company-wide commitment to learning that has earned us accreditation as an Investor In People.

Further to this, we provide opportunities that will stretch you personally and professionally, and prepare you for more responsibility.

In an organisation as big and complex as this, there’s a host of different opportunities on offer. Of course, it’s up to you to make the most of them. But once you set your direction, we’ll give you all the internal coaching, external training and practical support we can. 

BT Academy

The Academy is BT’s new approach to learning, based on the world’s best thinking. It's a way for people to continuously develop their skills and careers and provides tools, programmes and communities to help us learn, share and collaborate.

The Academy aims to create an environment where people can flourish and learn together and make it easy for us all to join in and build our expertise, so we can be successful now and in the future. It gives us a place to share knowledge, information and best practice. We'll also become better at identifying specialists in the business who can offer support and coaching on specific subjects.

Professional bodies

We encourage all our people to work towards membership of professional bodies governing their specialism or work area. We run a number of accredited company schemes including:

  • The Institute of Electrical Engineers

  • The British Computer Society, who recently awarded us its Information Systems Quality at Work award

  • We are also a Quality Partner of the Chartered Institute of Management Accountants