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Consumer

People are connecting more than ever before. Connecting with each other, services locally and around the world. It's a revolution. And with our fibre network, we're at the heart of it.

We're connecting millions to information and entertainment, to friends and family, at home or on the move. Whether they're banking on their laptop, watching movies through their YouView box, or tweeting on their smartphone, we're making it fast, safe, reliable and easy. And we're backing it up with great service.

We're proud to be the world's oldest communications company but we're coming at new markets like mobile, TV and sport with the disruptive attitude of a start-up.

Doing that takes creativity, energy, curiosity, drive, initiative and ideas. It takes people who make things happen and won't settle for second-best. Does that sound like you? If the answer's yes, come and help us revolutionise things for our customers.

What's it like to work here?

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Want to hear a little more?

Here's Pete, Managing Director, Commercial, Marketing and Digital? Click on the video below:

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Key locations

Today, over 7,500 people in key locations across the UK and Ireland, are delivering our big investments in fibre, TV, sport, and mobile. And we're expecting to grow again this year. From Exeter to Dundee, and Doncaster to Swansea, with Newcastle, Canterbury and most regions in between, we'll be recruiting in a location near you.

Most of our commercial, marketing and digital teams are London-based. And our Sport broadcast people work mainly in our state-of-the-art production studio, right in the heart of the Olympic Park (when they're not out on location filming live events, of course).

So wherever you're from, or wherever you want to go, you'll always have plenty of options with us.


Customer care

Careers in Customer Care

For most of our ten million customers, our Customer Care team is the face of BT.

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BT TV

Careers in BT TV

Join us transforming the industry, changing when and how the UK watches TV, as well as what’s on.

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BT Sport

Careers in BT Sport

We’re shaking things up. We changed all the rules when we made our dedicated sports channels free to millions of BT broadband customers.

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Voice team

Careers in our Voice team

Phones have a special place in BT: that's where we began more than a century ago.

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Broadband team

Careers in our Broadband team

Help us bring superfast broadband to more UK households than anyone else.

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Careers in BT Mobile

Careers in BT Mobile

We’re back in the mobile space! We’ve recently announced our exciting plans.

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Careers in Wi-fi and devices

Careers in Wi-fi & Devices

If you're looking for the excitement of getting involved in everything, from designing and developing products to marketing and selling them direct to our customers, you've found the right place.

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Careers in propositions and product management

Careers in Proposition and Product management

Our proposition and product managers look at what our customers want, what our competitors are doing and what the latest technology can do.

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Careers in digital

Careers in Digital

A huge chunk of our sales comes through our website, bt.com. And it's up to our Digital team to drive more people online.

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Careers in marketing

Careers in Marketing

We have one of the biggest marketing spends in the UK. Our teams cover the whole span of marketing, from sifting research for insights into what customers want.

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Careers in support functions

Support functions

We have a variety of roles available, see which ones fit your experience, skills and ambitions.

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