Environment and Climate Change

Our customers


We operate in more than 170 countries and have around 16 million customers.

Excellent customer service is a priority right across our business and as part of our commitments to climate change we are working to develop innovative products and services to help our corporate customers to reduce their impact.

Buuild a sustainable organisation

Build a sustainable organisation

We offer a portfolio of BT solutions and services to help our corporate customers to reduce their carbon emissions.

BT conferencing

BT conferencing

BT can help organisations to reduce their carbon emissions by reducing the need for travel.


Aglie working

Agile working

BT encourages agile working, making the most of appropriate workplace solutions to enable people to do their job more efficiently and effectively.

Energy efficient phones

Energy efficient phones

We have introduced a range of energy saving phones equipped with power units that consume around half of the power of their predecessors.


Paperless billing

Paper free billing

BT customers can turn off their paper bill and get free 24/7 secure online access to their account.

Sustainability report

Sustainability report

Our report focuses on our commitment to responsible and sustainable business practices.