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Our customers

With 18 million customers in more than 170 countries we’re in a position to make a real difference. We aim to create new products and services that use less energy and help customers reduce their carbon footprints at home and at work.

At home

Low energy iconWe have launched a new range of energy efficient phones and more than 90 per cent of our entire home phone range will be more energy efficient by July 2008 - at no extra cost to the consumer.

The first phones in the range are available from Argos, the BT Shop and other leading retailers.

Small & medium business

We have produced an Understanding Green Business Practices’ guide to help small and medium-sized enterprises (SMEs) understand how sustainable business practices can deliver benefits for both the environment and their businesses.

There are 4.3 million small businesses in the UK alone – so if they all took small steps the collective impact could be incredible. The top 5 things that small businesses can encourage their people to do to reduce their carbon footprint at work are:

  1. Take up conferencing
  2. Use mobile communications technology
  3. Turn off office equipment at the end of the day
  4. Recycle
  5. Take up flexible working

Large enterprises

We offer a carbon impact assessment service to help larger organisations understand and reduce their energy consumption and carbon footprints.

We also offer a range of networked IT services that help our customers take advantage of the latest technologies whilst reducing their management time and operational effort.