BT Group plc, BT Centre, 81 Newgate Street, London EC1A 7AJ,
Tel (020) 7356 5000; Fax (020) 7356 5520
Aims & Objectives
See Vision & Values.
Annual Report & Reviews
Copies of the Annual Report, including some archived reports, are available on-line.
Alternatively, if you need a hard copy paper version, please contact our Shareholders Helpdesk via one of the following routes:
BT Shareholder Helpline Freephone 0808 100 4141, or Fax 01903 833371.
Or, from outside the UK: Tel +44 121 415 7178, Fax +44 1903 833371
Textphone: Freephone 0800 169 6907
Or, from outside the UK: Tel +44 121 415 7028
Or write to:
Equiniti, Aspect House,Spencer Road, Lancing, West Sussex, BN99 6DA (When writing, please include a daytime telephone number, if possible, so that we can contact you should further information be required. Notifications of change of address will be acknowledged only on request).
Information on BT Broadband for home or work.
Information about BT's charitable donations.
Enquiries and complaints
How do I contact BT to enquire or complain?
Background information is available in our Sustainability report.
The number of employees in BT Group can be found in the Annual report.
Also, a set of Frequently Asked Questions covering dividends, UK Shareholder Administration, ADR holder administration and e-documentation, is available.
Background information is available in ourSustainability report
See BT Global services.
See our Brand web site.
Organisation/structure of BT Group plc
An organisational chart, showing how BT Group plc is structured.
BT no longer owns a large portfolio of property, just a few key operational buildings.
Structure of BT Group plc
If you want to become a supplier to BT, please visit the Selling to BT web site for background information and contact details.
For BT's approach, see Work-life Balance.
Vision & Values
Information about BT's vision, values and strategy.