Helping people

Knowledge in the making

A BT developed diagnostic tool is transforming the way BT Wholesale handles broadband faults for its customers.

Simple idea cuts down price change complexities

A simple, but highly effective, calculation tool developed by BT Wholesale has proved to be a major hit with many of the organisation’s customers.

Seeking a richer search experience

Searching for things on the web can often be a dichotomous experience for many of us.

The Wheeltop project: life-changing innovation

BT and disabled charity Scope are fast-approaching the second anniversary of a highly productive partnership that has resulted in a number of ground-breaking and innovative achievements.

Words leaping off the page

For anyone with reduced visual or cognitive capabilities, the paper bills falling on their doormat are not just financial chores, they are also a frustrating challenge of comprehension.

Playing from scratch

When the GCTO (Group Chief Technology Office) team at BT were introduced to a highly innovative programming language for children last year, they knew it contained the germ of an even bigger idea.

Innovation with a challenge

Adam Oliver loves a challenge. As head of research for innovation for age & disability and corporate social responsibility at BT he is constantly coming up with bright new ideas to help people make the most of communications technology.

NHS benefits from invisible revolution

There's an invisible revolution happening in the NHS that is improving patient care while making the most out of precious resources.

Customer Service 2.0

In the online world it seems all the excitement about the next generation of web development is focused on social networking.

Words leaping off the page

For anyone with reduced visual or cognitive capabilities, the paper bills falling on their doormat are not just financial chores, they are also a frustrating challenge of comprehension.

BT Hubbub - Tapping into the wisdom of crowds

The connected nature of our society enables large numbers of people to contribute their minds to solving challenges, and collectively arrive at much better solutions.

BT Sign shows the way ahead for deaf people

BT's pioneering approach towards inclusiveness reached new heights in May when the company launched BT Sign, a new website resource for deaf people.