CallFlow brings telephony to web 2.0

Software developers can integrate voice-enabled capability into web services in just minutes by using CallFlow, BT's latest addition to its portfolio of 21st Century web services.

It uses accessible and intuitive Interactive Voice Response (easy-IVR) building blocks to create 'call flows'. These can very simply be designed to combine voice and data in a manner familiar to any web 2.0 developers.

JP Rangaswami, managing director of service design at BT, said: "Our web services allow developers to harness BT's multi-billion dollar investment in the 21st Century Network and focus on developing applications without having to worry about the complexity of how to enable communications.

"What used to take weeks now takes minutes and with just one line of code, anyone working for a customer or a partner can add voice and messaging into their web 2.0 applications."

BT's web services are available to download as Software Delivery Kits (SDKs) from BT.com and have been developed as part of BT's focus on expanding its capabilities as a software-based services company.