BT Health customer triumphs at industry awards

BT Health customer triumphs at industry awardsWorld-renowned teaching hospital and key BT Health customer, Barts and The London NHS Trust scooped a prestigious award against tough competition at this year’s UK Public Sector Digital Awards.

The Trust won the ‘best example of digital transformation’ category for its innovative use of its new Cerner Millennium electronic patient record system at its Clinical Haematology unit.

BT has installed the system across the whole Trust, but it was the trailblazing work in the hospital’s haematology unit that particularly captured the judging panel’s eye and led to this accolade.

By using an electronic patient records system, the department now runs more efficiently, and communication with other departments - especially A&E - has greatly improved.

The judges heard how high-risk patients can now be easily identified as their diagnosis and important information is readily available to any doctor. Phone calls, emails and texts can also be shown on these electronic records making patient notes comprehensive.

This improves the continuity of care and the experience of patients because staff always have access to up-to-date patient records.

But it’s not only patients who benefit from this innovative technology. Members of staff have also been very positive about these changes. In feedback 81 per cent believe that the electronic records have improved team communication and 66 per cent felt that it had improved patient safety.

Dr Dan Hart, consultant haematologist at Barts and The London NHS Trust, said: “Electronic note keeping ensures immediate access to clinical data, anytime, anyplace, anywhere in the institution. It’s put an end to the traditional paper chase, which has certainly enhanced the patient journey and their safety.”

Huw Owen, president of BT Health, said: “I’m delighted that Barts and The London NHS Trust has been recognised in this way. The Trust is a long-term partner of BT’s and this award demonstrates that our work is really making a real difference to the way healthcare professionals are delivering patient care”.