Help people get online 

Our downloadable learning packages give you everything you need to help get somebody online and start using the internet.

There are hints and tips to help you coach them. And for beginners, there are handy worksheets so they can make notes as they go along.




1. Your set-up
1.1 Understanding your computer

1.1
Understanding your computer

 
1.2 Using your computer

1.2
Using your computer

 
1.3 Using your computer for photos

1.3
Using your computer for photos


2. Internet basics
2.1 Getting online

2.1
Getting online

 
2.2 Staying safe online

2.2
Staying safe online

 
2.3 Protecting your computer

2.3
Protecting your computer


3. Everyday help
3.1 Finding information online

3.1
Finding information online

 
3.2 Finding a home to rent or buy

3.2
Finding a home to rent or buy

 
3.3 Searching for jobs

3.3
Searching for jobs


4. Keeping in touch
4.1 Understanding email

4.1
Understanding email

 
4.2 Using social networks

4.2
Using social networks

 
4.3 Making calls on Skype

4.3
Making calls on Skype

 



5. Your family
5.1 Internet Safety with children

5.1
Internet safety with children

 
5.2 Education and health

5.2
Education and health

 
5.3 Genealogy

5.3
Genealogy

 
5.4 Finding out about information from Citizens Advice Bureau

5.4
Information from Citizens Advice Bureau


6. Services and support
6.1 Finding out about benefits

6.1
Finding out about benefits

 
6.2 Finding and using public services

6.2
Finding and using public services

 
6.3 Disability and the internet

6.3
Disability and the internet




7. Media and entertainment
7.1 News and radio

7.1
Reading the news

 
7.2 Games and online TV

7.2
Games and online TV

 
7.3 Listening to music

7.3
Enjoying music


8. Money and shopping
8.1 Managing money

8.1
Online banking

 
8.2 Shopping and auctions

8.2
Shopping and auctions

 
8.3 Shopping and auctions

8.3
Saving and donating




9. For teachers, community helpers and beginner
Beginner's glossary

Beginner's glossary

 
Community toolkit

Community toolkit

 
Helpers guide

Helpers guide

 
School guide

School guide