Our charity partners

Over the years, we’ve helped charities of all sizes raise millions of pounds. We’ve worked with four charities in particular for decades. We give them a hand, by lending them our people and our communications technology.

BBC Children in Need

Children in Need

For over 30 years, our people and technology have been behind the scenes supporting the BBC Children in Need telethon. Every year, it raises funds to help disadvantaged children and young people in the UK. We process many tens of thousands of calls and millions of pounds in donations. Hundreds of BT people volunteer to take calls on telethon night.

We also run fundraising events across the company to lend Pudsey a hand. Our Delivering our purpose report contains all the details of our most recent appeal.

Anyone who wants to donate to BBC Children in Need can use MyDonate – our free online giving (and fundraising) service. All the money raised goes directly to BBC Children in Need.

David Ramsden, Chief Executive BBC Children in Need, says:
“Incredible technical expertise and the inspirational commitment of staff have put BT at the heart of BBC Children in Need for over 30 years. During that time we’ve raised over £650m which has been used to help hundreds of thousands of children living tough lives right here in the UK.”

For inspiration on how to get be a part of it, visit the BBC Children in Need website.

Comic Relief and Sport Relief

Sport Relief - Jo Brand

Every year we help bring the UK together to ‘be funny for money’ or to get active. The money raised improves lives in the UK and around the world.

We’ve been working with Comic Relief from the very beginning, since 1985. It’s one of the largest grant-giving charities in the UK, supporting thousands of projects around the world.

We help in three main ways:

  • providing the communications technology for the appeals
  • giving our time as volunteers
  • fundraising, both through our own activities and our celebrity challenges. 

We set up celebrity challenges in 2009 when Gary Barlow persuaded a team of his famous friends to climb Mount Kilimanjaro for the BT Red Nose Climb. Since then, we’ve helped raise millions of pounds, for example by encouraging comedian David Walliams to swim the Thames for his BT Sport Relief Challenge, and sending well-known faces from TV down the Zambezi river for the BT Red Nose Challenge: Hell and High Water.

Take a look at the Comic Relief and Sport Relief websites to find out more.

We set our own fundraising targets each year – for more details, read our Delivering our purpose report.



ChildLine has given advice and support to millions of children and young people since Esther Rantzen founded the helpline, back in 1986. And we’ve supported them from the beginning – because we want to make the online and mobile world one a safer place for young people.

We had a hand in setting up ChildLine’s website, we provided the easy-to-remember free phone number 0800 1111, and we’ve helped give children and young people support. Together, that means children have access to trained counsellors 24 hours a day, 365 days a year.

As well as helping ChildLine make better use of internet and mobile communications, we share other expertise, mentor staff at ChildLine, and fundraise. Many of our people volunteer as ChildLine counsellors and with the ChildLine Schools Service, so they get to see first-hand how the service helps protect young people.

Peter Liver, Director of ChildLine Services, said:
“In 2013 and for the first time ever, ChildLine received more contacts via online channels than by telephone – 59% and 41% respectively – showing a shift in the way young people choose to communicate. And with young people choosing to contact ChildLine online to discuss serious concerns such as self-harm, suicide and mental health issues, BT’s help is ensuring that more children can get through to our online services to receive critical support.”

Disasters Emergency Committee

DEC Nepal appeal

In a crisis, the Disasters Emergency Committee (DEC) coordinates fundraising appeals for 14 UK aid agencies. And to do that, the DEC uses the Rapid Response Network (RRN) to reach as many people in the UK as possible when making an appeal.

BT is one of the many broadcasting, telecoms and financial businesses that make up the RRN – we’ve been involved for over 15 years. When disasters or emergencies strike, BT’s free MyDonate for Telethons and Appeals system enables the DEC to launch fundraising appeals quickly and process donations securely – helping get the funds to where they are needed as early as possible.

For example, when Typhoon Haiyan devastated the Philippines in November 2013, we helped the DEC restore vital communications. We collected donations worth £10 million in just 37 hours.

Saleh Saeed, CEO of the Disasters Emergency Committee said:
“In November 2013, BT once again mobilised its entire network to help raise funds for the DEC’s Philippines Typhoon Appeal, with many employees going over and above their normal roles. On behalf of the communities you have helped over the years, I want to say thank you: without BT’s valuable support we couldn’t do what we do.”

Watch our video:
How DEC and BT worked together to support communities after Typhoon Haiyan