Annual Review online
You can now receive shareholder publications, including the Annual Review, electronically rather than by post. By using the Lloyds TSB Registrars Shareview service, you will receive an e-mail alert each time we place a new publication for shareholders on our website.

Alternatively, to obtain printed copies of these reports, please contact our Shareholder Helpline see contact us.

In addition, a wealth of constantly updated information about BT Group and its activities is available at www.btplc.com. Our Investor Centre at www.btplc.com/investorcentre contains information of particular interest to our shareholders, including the quarterly results and major announcements.

Shareview enables you to:

• access your shareholdings and see any recent changes resulting from sales, purchases or transfers you've made;
• build a full portfolio of your shares, which you can manage easily online;
• obtain indicative prices for your shares; and
• appoint a proxy electronically to represent you at company meetings, such as the AGM.

Registering with Shareview is easy and there is no registration fee. Simply:

1. Access www.shareview.co.uk
2. Click on "Create a portfolio" and complete the on-screen registration process. You will need your shareholder reference number, which is shown on your share certificate(s). You will be asked to choose a secret PIN.
3. When you have registered, you will be sent a user ID by post. You can then use your user ID and self-chosen PIN to get secure access to Shareview as often as you like, 24 hours a day, 7 days a week.