Helping our customers communicate

Making life easier, simpler, and more fulfilling for all our customers is something we strive for at BT.

We are dedicated to ensuring that our products and services anticipate and meet the needs of older and disabled customers so they can get the most from today's modern communications.

That means listening carefully to what these customers tell us.

It also means incorporating inclusive design principles in the development of new products and services to make them easy to use.

By understanding the needs of our customers we are able to increase disabled peoples' opportunities to communicate with the world around them.

Our inclusive communications site provides support, advice and information on BT's products and services that will be of specific interest to anyone who finds communication technology more difficult to use.