CR Glossary

It's easy to be confused by the jargon that surrounds corporate responsibility. So here's a simple glossary which we hope will clear things up.



Shareholder activism
Lobbying and other shareholder activity designed to encourage companies to behave in a socially responsible manner.

Social exclusion
The process of being shut out, fully or partially, from any of the political, social, cultural or economic systems which make people feel part of the society they live in. This affects both the quality of life of individuals and the equity and cohesion of society as a whole.

Social inclusion
Participation in society in a way that makes people feel valued, their differences respected and where their basic needs are met.

Socially Responsible Investment (SRI)
The practice of basing investment decisions on social, environmental and/or ethical considerations.

The way human beings express or communicate thoughts and feelings.

See Socially Responsible Investment.

Stakeholder engagement
The creation of effective links between an organisation's management and its stakeholders - its customers, shareholders and so on.

Supply chain
The series of commercial relationships that enables a product or service to be delivered to an end customer.

Sustainable consumption and production
Using, disposing and transforming resources in a way that minimises harm to the environment while supporting the well-being of people.

Sustainable development
An approach to economic development that meets the needs of people today without compromising the ability of future generations to meet their own needs.

Meeting the needs of the present without compromising those of future generations.