PDF downloads

Better Future our 2011 sustainability report

You will be able to download the 2011 sustainability report sections, as PDF documents in the near future.

• Welcome and introduction (288KB)
• Governance and management (392KB)
• Our strategy and framework (386KB)
• Our people (420KB)
• Supply chain (325KB)
• Climate change and environment (630KB)
• Customers, products and services (395KB)
• Community (349KB)

Our 2011 sustainability review

Alternatively you can download our short review of the year in English, French, Spanish, Dutch, Japanese and Korean below.

• Better Future: Sustainability review 2011 (2.5Mb)

• Pour un avenir meilleur: Notre analyse 2011 du développement durable (FR) (1.6Mb)
• Onze Duurzaamheidsevaluatie 2011 (NL) (1.5Mb)
• Un Futuro Mejor 2011 (ES) (1.9Mb)
• Un futuro migliore 2011 (IT) (1.53Mb)
• Better Future Sustainability review 2011 (CHS) (783kb)
• Better Future Sustainability review 2011 (KOR) (2.13Mb)
• Better Future Sustainability review 2011 (JPN) (1.8Mb)

We have reported our carbon emissions since 1992 and this year have followed the Climate Disclosure Standards Board (CDSB) framework which builds on the World Resource Institute / World Business Council for Sustainable Development Greenhouse Gas Protocol (GHGP). You can download our 2011 CO2e accounts.

You can view previous year's reports in the Archived Reports section.

To view the downloads you will require Adobe Acrobat. This can be obtained by following the link below.