Sustainability Report 2011 - Our assured data

We're creating a better and more sustainable future for customers, employees and communities in the UK and around the world within these three broad areas
Being a responsible business
Cutting carbon and environmental impacts
Building stronger communities
Customers, products and services
Our people
Supply chain
Climate change and environment
Chairman and Chief Executive letter
Data
Our strategy and framework
Communities
Governance and management


Download the short review PDF