Sustainable products and services


As part of our commitment to sustainability and our efforts to reduce our impact on the environment we’ve turned our attention to our own products and services portfolio.

This means, for example, continuously looking to improve the energy efficiency, durability and packaging of our products.

Our goal is to make good quality, inclusively-designed products that exceed our customers’ expectations, while minimising the environmental impacts inherent in their manufacture and use.


Energy efficient home phones

Energy efficient home phones

All of our home phones now incorporate new energy efficient power units which use half the power of older phones.

Paper free billing

Paper free billing

We are encouraging our customers to adopt paper-free billing and save the equivalent of 60 tonnes of paper each year.


Understanding green business

Understanding green business

Our guide looks at how modern IT and communications can help your business to act in a more environmentally-friendly way.

Our sustainable data centres

Sustainable data centres

By using fresh air cooling in our 21st century data centres we are continuing to reduce our energy consumption.


BT Conferencing

BT Conferencing

Our world-class conferencing facilities are helping organisations to reduce their carbon emissions by cutting down on the need to travel to meetings.

Build a sustainable organisation

Build a sustainable organisation

Our portfolio of solutions and services is helping our corporate customers to build a sustainable organisation - saving energy, reducing travel and increasing employee productivity.


Carbon Impact Assessment

Carbon Impact Assessment

Our Carbon Impact Assessment service helps large organisations plan cost-effective emissions-reduction programmes based on the application of information and communications technologies.

Flexible working

Flexible working

Flexible working delivers many benefits – including property estate usage, reducing costs and increasing employee productivity whilst improving their work-life balance.