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Listening

In this section, you can practice your listening. Each short video shows someone talking directly to you. Listen to what they say. What’s the point they are trying to make? What emotion are they expressing (even if they don’t put it into words)? What message are they trying to tell you?

Now imagine you want to convince them that you’ve listened and understood them correctly. What are you going to say? From the three possible responses choose the one that you think best captures what they told you. Be careful not to put in ideas of your own.