Annual General Meeting

Our 2013 AGM took place at the Edinburgh International Conference Centre, Edinburgh on Wednesday 17 July at 11am.

All shareholders were invited to attend our Annual General Meeting and meet the Chairman and the Board of Directors. We welcome this opportunity to report on our performance and answer your questions.

A company must hold an AGM annually, and not more than 15 months may elapse between one AGM and the next. A Notice of AGM and a Proxy Card/Admission Card are sent out on the day the Annual Reports are published, at least 21 working days before the AGM (by email for e-communicating shareholders). Printed copies of the Summary financial statement & notice of meeting 2012 are available from the date of publication by contacting the BT Shareholder Helpline.

Voting

As a shareholder, even if you are unable to come to a meeting, your vote is still important to us, regardless of the number of shares you own. So, if you do not wish to attend and vote on the resolutions in person, you are encouraged to vote by proxy. To be entitled to vote, a shareholder must own shares as at 6:00 pm two days before the day of the meeting.

How to vote at the AGM

Where there is a vote on a show of hands at a BT AGM or EGM, a shareholder present (in person or by proxy) at the meeting has one vote. Where there is a poll, a shareholder present (in person or by proxy) has one vote for every share they hold or represent.

How to vote by proxy

- online
You can register your voting instructions at Shareview provided by our Registrars, Equiniti, by following the on-screen instructions. If you have not registered for Shareview, you can vote online at: www.sharevote.co.uk with the reference numbers found on the Admission Card/Proxy Card included along with the Notice of Meeting and other documents sent to you.

- by post

Full instructions on how to complete the Proxy Card by post are included on the Proxy Card.

If you have any queries, please get with touch with us through our Shareholder Helpline, Freefone 0808 100 4141

AGM venue

The critical factors when choosing the AGM venue are likely attendance, cost and availability. In past years, we have held the meeting at various UK locations, including Liverpool, Cardiff, Birmingham, Nottingham, Wembley, London, Newcastle, Edinburgh, York and Manchester. By holding the AGM in different parts of the UK, we hope, over the years, to provide more and more shareholders with an opportunity to attend a meeting within a reasonable travelling distance of their home.

If you have any queries, please get in touch with us through our shareholder helpline, Freefone 0808 100 4141.