You may download the complete Annual Review or the individual section you require.
Complete Annual Review [2.5Mb]
Cover and contents [479k]
Introduction [4k]
Chairman's message [196k]
Chief Executive's statement [157k]
Review of operations
Our customers [301k]
Our people [310k]
Meeting customers' needs [322k]
Broadband [301k]
Business review summary directors' report [36k]
Board of directors [200k]
Summary group profit and loss account [14k]
Summary group balance sheet [13k]
Auditors' statement [8k]
Online information [12k]
Enquiries [188k]