Priorities for the year ahead
�Even in the most difficult economic times, a diverse and agile business like ours will find opportunities to grow and improve the services we deliver to our customers�
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Chairman�s introduction
I am confident that BT will emerge from the current recession a stronger company...
Giving disabled students a voice
TA Wheeltop is a customized portable personal computer...
Next generation broadband
By investing up to �1.5 billion, we will deliver speeds up to ten times faster...
Improving customer service at Openreach
Customer service at Openreach is now at its best ever level.
Wind farms to power BT
Doing good for the environment is also doing good for our business.
Be an E-shareholder
Being an e-shareholder enables you to receive your shareholder communications electronically
