Dividend FAQs

The content in this section applies to many countries BT operates in. Content may well differ dependant on the country you work in.

When is the next BT Group dividend due?

BT's dividends have historically been paid twice yearly, in February and September (see dates and payments for past dividends).

Details of dividends are first given in BT Group's half-year and preliminary year end financial results announced in October and May, respectively. See Financial Calendar.

How much is the next dividend going to be?

Details of forthcoming dividends are generally announced in October and May with BT's half-year and preliminary annual financial results (see above). See Financial Calendar. The Shareholder Helpline will be able to give you the dividend information after these dates.

Can I have my dividends paid as extra shares?

BT has a dividend investment plan that allows shareholders to buy more BT shares instead of receiving cash dividends. The charges for the plan are:

  • 0.5% of the value of the shares purchased, with a minimum of £2.00
  • Stamp Duty Reserve Tax, currently at 0.5% of the value of the shares purchased.

Can overseas shareholders join the BT Dividend Investment Plan?

Residents in the UK or the European Economic Area (“EEA”) can join. If you are a resident outside the UK or EEA, you may take part in the Plan provided you are not subject to regulations that would oblige Equiniti or BT to comply with any governmental or regulatory procedures or similar formalities. You are responsible for making sure you can validly take part and for complying with all necessary formalities. You should consult a professional adviser if you are in any doubt about:

  • Whether you need any government consents or to observe any other formalities
  • Whether you are prohibited from receiving shares instead of cash dividends.

The Plan is not available to private shareholders in the United States, Canada and Japan due to governmental/regulatory obligations in those jurisdictions. Institutional investors wishing to offer the Plan to underlying investors resident in the US, Canada and Japan should seek legal advice to satisfy themselves that they have the necessary permissions to meet all the necessary governmental/regulatory obligations in these jurisdictions. Equiniti will cancel your participation in the Plan if it reasonably believes you are not eligible to participate in the Plan.

I've lost a dividend cheque. Can I have a new one?

Yes. To obtain a replacement cheque you need to write to our Registrars Equiniti, giving details of the cheque that you need to replace. Please ensure that you:

  1. State that you are a BT shareholder.
  2. State your Shareholder Reference – this can be found on your share certificate or an old dividend statement.
  3. Write your name and address exactly as it is recorded on the Register of Shareholders.

There may be an Administration Fee to pay when Equiniti reissues a cheque to you. If applicable, the fee will be deducted before the payment is reissued. You will, therefore, receive the payment minus the applicable fee. Full details of the fees payable are on the Equiniti website.

I have found an out-of-date BT dividend cheque; what do I do?
The cheque should be returned to our registrars Equiniti with a covering letter asking them to re-issue the cheque.

There may be an administration fee to pay when Equiniti reissues a cheque to you. If applicable, the fee will be deducted before the payment is re-issued. You will, therefore, receive the payment minus the applicable fee. Full details of the fees payable are on the Equiniti website.
Can BT pay my dividends directly into my bank or building society account?

Individual shareholders with less than 2,500 shares can amend payment instructions with a quick, free phone call to our Shareholder Helpline. Alternatively, you can complete a Dividend payment form and post it to Equiniti.

If you have signed up to the BT e-communication service you give or amend instructions to pay your dividends directly into your bank or building society account - securely - online.

I have my dividends paid directly to a bank or building society account. I have now changed my account; who do I notify?

Changes can be made by completing a dividend payment form and asking your bank to authorise it and send it to our registrars Equiniti. The Shareholder Helpline will be able to advise you.

If you have signed up to the BT e-communication service, you can amend your instructions securely online. Individual shareholders with less than 2,500 shares can amend instructions with a quick free call to our Shareholder Helpline. Alternatively, you can complete a Dividend payment form and post it to our registrars Equiniti.

Can you explain the changes in dividend taxation which came into effect on 6 April 2016?
Up to April 2016

The dividend paid represents 90% of the shareholder's 'dividend income'. The remaining 10% of the dividend income is made up of a tax credit - tax on profits already paid - or due to be paid - by the company. Shareholders are sent a voucher that shows the dividend paid and the 10% 'tax credit' which they can offset against any UK income tax due on dividend income. For the 2015/16 tax year, shareholders who have dividends paid direct to bank or building society accounts will be sent one consolidated dividend confirmation with our annual mailing in May, giving them all their BT dividend information for the previous year in one statement. Shareholders who receive dividends by cheque are sent a separate dividend confirmation with each dividend payment. You can find more information about understanding the UK dividend tax credit and paying UK tax on dividend income on HM Revenue & Customs website.

From April 2016

The Dividend 'tax credit' is replaced by a new tax-free Dividend Allowance. The Dividend Allowance does not reduce your total income for tax purposes, but it means that you won't have to pay tax on the first £5,000 of your dividend income (£2,000 from April 2018), no matter what non-dividend income you have. The allowance is available to anyone who has dividend income. Tax on any dividends you receive over £5,000 (£2,000 from April 2018) is payable at the following rates:

  • 7.5% on dividend income within the basic rate band
  • 32.5% on dividend income within the higher rate band
  • 38.1% on dividend income within the additional rate band
Dividends within your allowance will still count towards your basic or higher rate bands, and may therefore affect the rate of tax that you pay on dividends you receive in excess of the £5,000 allowance.

Dividends received on shares held in an Individual Savings Account (ISA) continue to be tax free.