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News
Unsolicited mail and offers
Because the law obliges companies to make their share registers available for inspection, some shareholders receive unsolicited mail.
If you wish to limit the unsolicited mail you receive, you can register online with the Mailing Preference Service at www.mpsonline.org.uk.
Unsolicited offers
We are aware that from time to time shareholders receive unsolicited offers for their shares, often at inflated prices. Such unsolicited offers can be fraudulent, made with the view to gaining access to shareholder bank details and stealing money from the shareholders. We would strongly recommend that independent advice is always taken. The Financial Services Authority (" the FSA") has advised as follows.
If Shareholders deal with an unauthorised firm they do not have access to the relevant complaint and compensation schemes should things go wrong. Shareholders can check whether an organisation is properly authorised by the FSA at: http://www.fsa.gov.uk/register/home.do or by calling 0845 606 1234. Further information about staying safe against scams is also available on the Money Made Clear website.
If Shareholders do not have access to the internet they can ring the FSA's Consumer Helpline on 0845 606 1234 (call rates may vary) for a printed copy of the FSA publication.
The FSA welcomes information from consumers, consumer bodies and industry sources, which could highlight wider concerns that could affect our regulatory activities. The FSA is unable to confirm the progress of any investigation, as the Financial Services and Markets Act 2000 imposes restrictions which requires the FSA to keep such matters confidential. The FSA realises this can be frustrating but please be assured that all information is carefully considered before deciding what action, if any, the FSA will take.
Unsolicited phone calls
BT has been informed that some shareholders have received unsolicited phone calls, supposedly from BT, during which shareholders are asked to confirm their bank details and/or password details.
You should never pass on personal or financial information to cold callers whether over the phone or by email.
You should contact your bank or credit card provider as soon as possible if you believe you may have already passed on your details, and you should review your statements to see if there have been any unauthorised transactions.
