Investor centre


Direct bank payments

Your dividends can be paid directly into a UK bank or building society account, by:

  • completing a simple form securely online

  • calling the BT Shareholder Helpline on Freefone 0808 100 4141, (for UK individual shareholders with up to 1,500 shares), or

  • completing a dividend payment form (this method is needed if the shares are held in joint names, or in the name of a company) and sending it to Equiniti*.

Direct bank or building society payments mean your dividends are paid using BACS - an automated payment system. Your dividend will be paid into your bank or building society account, on BT's  dividend payment date, without any delay.

Any information you provide will not be shared with any third parties. Your information is held, as part of your shareholder account details, by Equiniti*.

To set up your direct payment instruction online, you will need:

  • an Access Number and Password - which you will have if you have registered for the BT e-communication service - ShareholderPlus, or the Equiniti* Shareview service

  • the name of your bank or building society

  • your bank or building society sort code

  • your bank or building society account number

Set up my payment now, online.

To set up your direct payment instruction by phone or by post, you will also need your shareholder reference number: an 8-character reference printed below your name and address on your dividend tax voucher, and on your share certificate or Easyshare statement.

You can also get a Dividend payment form if you need one.

 

*Equiniti is the new name for our registrars, formerly Lloyds TSB Registrars. As of 1 October 2007, following the approval of the Financial Services Authority, Advent International have purchased Lloyds TSB Registrars; and with the purchase our registrars have changed their name to Equiniti Limited. From now on you will receive information about your shares from Equiniti. Please note references to Lloyds TSB Registrars should now be read as references to 'Equiniti"(contact telephone numbers remain unchanged; references to Lloyds TSB Registrars Corporate Nominees Limited remain for now unchanged.