BT's 2007 Sustainability Report

Our vision is to be dedicated to helping customers thrive in a changing world. Doing this in a responsible way is what our corporate social responsibility (CSR) work is all about.

Our Sustainability Reporting this year focuses on the social, economic and environmental risks and opportunities for our business. Our short printed report, Changing world: Sustained values 2007 puts these in the context of our changing business and the changing world around us. This full online report gives more detailed policy, performance and target information across the range of sustainability issues that are relevant to us.

You can now register with our sustainability report so that you can bookmark the pages you are most interested in and e-mail pages to people you would like to share them with.

1936
BT provides the first telephone for the partially deaf.
1992
BT publishes its first Environement Report

Malicious Call Bureaux established to help and support customers receiving malicious and nuisance calls.
1999
UK operations certified to international management standard ISO 14001.
2001
Sourcing with human dignity introduced. First sustainability report published.
2003
BT receives the Queen's Award for Enterprise for its sustainable development programme.
2004
BT signs what was at the time the world's largest green energy contract.
2006
BT ranked top of the telecommunications sector in the Dow Jones Sustainability Index for the sixth successive year.