The Scottish board

The BT Scotland Board brings together senior figures from across BT’s lines of business to steer Scottish strategy and development. They work with non-executive members from outside BT who contribute expertise, external thinking and guidance. The Board's objectives support the delivery and exploitation of communications technologies to enhance innovation and business growth in Scotland. Its current focus is on areas including next generation broadband and the impact of Digital Britain, corporate business and public sector programmes, stakeholder engagement, skills, the environment and corporate social responsibility.

Chairman

Brendan Dick, Director BT Scotland

Brendan oversees BT’s Group-wide activities in Scotland and leads strategic programmes with government, enterprise agencies, business and community organisations, focusing on the exploitation of communications technologies. Prior to the creation of BT Scotland, Brendan’s entire career since graduating from the University of Edinburgh has been in information technology. Married with two children, he lives in Edinburgh.

Members

Rosemary Calder
GM Retail Custom Service Solutions, BT Retail

Rosemary has recently taken up responsibility for service relationship management for BT Retail's custom solutions channel. Rosemary has extensive experience in customer service, having worked across a wide variety of functions and sectors in BT. Rosemary is passionate about positive leadership and delivering exceptional customer service through highly motivated teams. A graduate management entrant to BT in 1980, Rosemary also has an MBA from Glasgow University. She lives in Glasgow and is married with a daughter.

Robert Cole
Head of Customer SatisfactionUK Markets, BT Global Services

Robert runs the customer satisfaction programme for BT’s public sector and large corporate customers both in Scotland and the rest of Britain, leading initiatives in support of BT’s aim to be number one for service. Robert has 22 years of experience in communications, including a 14 year span with BT, during which he has been responsible for holding a number of business improvement and programme management roles and sales management responsibilities with commercial and customer experience. He is a board director of conflict resolution charity, Scottish Mediation Network and was co-founder of the business networking organisation, SWAN – Scottish Workplace Networking – for lesbian, gay, bisexual and transgender people, which followed three years as Chair of BT Kaleidoscope, BT’s LGBT people network. With his partner, Nigel, Robert enjoys marathon running and hill walking. He is an active member of the committee of the Scottish community choir, Loud & Proud. Robert lives in Edinburgh.

Angus Flett
Director, Service Management, BT Wholesale

Angus Flett is responsible for product management across the BT Wholesale portfolio. He leads major industry negotiations with Ofcom and other industry groups. He is also BT’s executive on the Next Generation Network Board. Before joining BT Wholesale, Angus was vice president, marketing & business development, for the wholesale division of Cable & Wireless, with responsibility for all marketing and IP, data and hosting sales activity in Japan, America, Europe and the UK. He has also held positions in companies including Scottish Power, Microworld Ltd and Ciena Ltd. Edinburgh-born Angus is married with four children.

Tom Kelly
Director BT Devolved Government, BT Global Services

Tom heads a group responsible for the development and introduction of e-Government projects in Scotland. He rejoined BT in 1999 after 11 years with computing and data specialist Digital, where he was latterly general sales manager for Scotland. Before that he spent seven years with Post Office Telecommunications. Married with two children, he enjoys playing badminton and golf.

Jim McInally
HR Director, Reward & Employee Relations, BT Group

Jim is responsible for the functional leadership of Reward and Employee Relations across BT Group and advises the Remuneration and Pensions Board Committees. He is a member of the Transformation Leadership Group and the HR Leadership Team. His earlier career was spent in senior roles at Reuters, Scottish Power and the Mobil Oil Corporation. Born in Glasgow, Jim is a keen sports fan, particularly football and golf, and can be heard broadcasting his analysis of Scottish football on British Forces Radio’s Saturday programme “The Score”.

Shonaig Macpherson CBE
Non-Executive Director

Born in Irvine, Shonaig Macpherson is chairman of The Prince’s Trust Scotland and The Prince’s Scottish Youth Business Trust. She was formerly senior partner of the law firm McGrigors, specialising in intellectual property, and was a member of the Cultural Commission and the Calman Commission. She was the first woman to chair the National Trust for Scotland. Shonaig is married with two sons and lives in Linlithgow.

Barry Millar
Head of Strategic Resource Management, BT Global Services

Barry moved into his current role with BT Telconsult, a consultancy within BT Global Services specialising in telecoms and professional services, in July 2011. He joined BT seven years ago, most recently leading a team of 200 engineers in the North of Scotland as Senior Operations Manager with Openreach, BT’s access network division. His earlier career outside BT was spent in various IT and recruitment roles. During 2011, Barry completed his MSc in Telecom Engineering from UCL in London with a dissertation topic of 'Digital Scotland'. He is heavily involved in talent development in Scotland, both within BT and through wider involvement in cross-organisational talent networks. A past president of Junior Chamber Scotland, Barry is married with one daughter and lives in St Andrews where he is a keen golfer.

Martin Southern
Lead Consultant, Devolved Government, BT Global Services

Martin leads all consulting work with Government clients in Scotland and Wales, identifying ways that clients can benefit from ICT solutions. A recent focus has been on helping local authorities create business cases for workstyle transformation. Martin joined BT in 2002, working on its partnership with the City of Edinburgh Council. His earlier career was spent in business transformation consultancy for a long list of blue chip clients in the UK, Europe and Australia. A member of the Scottish ICT Forum tasked with driving economic growth from ICT, he lives in Edinburgh with Jean and is kept busy entertaining their three children, leading Scouts and training for sprint triathlons.

Anna Steven
Senior PR & Corporate Relations Manager, BT Group

Anna is responsible for BT’s corporate and media relations across central Scotland and leads climate change communications for GB regions. She joined BT in June 2000 to manage internal communications for BT Scotland. Previously Anna was an account manager for a leading Scottish public relations agency and spent 12 years as a journalist in regional newspapers. She is a member of the Chartered Institute of Public Relations and the National Union of Journalists and her interests include social media, the environment, reading and being with her family.

Ian Stirrat
Director, Next Generation Access Programme, BT Design & Innovate

A senior player in BT’s plans for the delivery of next generation broadband technologies, in the last decade Ian has held a series of posts with responsibility fornetwork and systems programme definition and delivery. He also works as part of the BT Group wide management team. Earlier roles included the management of BT’s local loop unbundling (LLU) programme; sales & operations planning processes and field engineering team working. He has a background in operational management roles in the access network. Ian joined BT in 1971 as an apprentice technician. He has an MSc in telecommunications management, an MBA from Edinburgh Business School and is a chartered engineer and member of the Institute of Management.