Guatemala

João Macias Gomes

"As the leading business operator with global reach but local touch, BT is enabled to handle any demand from IT infrastructure or telecommunications services to increase our customers’ operational efficiency in Latin America.”

João Macias Gomes, vice president, BT Latin America

 

Overview

With more than a thousand employees across the region, BT operates in 22 Latin American countries offering a wide range of networked IT services including IP infrastructure, application services, outsourcing solutions and business transformation.

Market / Services

BT’s Latin American customers are supported by two network and security operations centres located in Brazil and Argentina. These are fully integrated with other BT operations centres around the world ensuring truly globalised operations management. Additional network operations centres in El Salvador, Colombia, Mexico, Peru and Venezuela provide round the clock network monitoring and proactive diagnosis for customers across the region.

The company provides cutting-edge networked IT services to almost 2,000 multi-site organisations in Latin America. Customers include Unilever, Inbev, Reuters, Fiat and Caixa Economica Federal.

BT Brazil’s global operations centre - one of four BT global sourcing centres in the world - manages offshore projects in areas such as service operations, service design and delivery, contract management and international commercial development.

Headquarters

Edificio Torre Citibank,
Oficina 206,
Nivel 2,
3 Avenida 13-78,
Zona 10
Ciudad Guatemala,
Guatemala

Telephone +502 2385 5480
Fax +502 2385 5480 ext. 209