Spain

BT has been present in the Spanish market since 1989. Today we serve the whole of Spain from our headquarters in Madrid and local sites in Barcelona, Valencia, Sevilla, Bilbao, La Coruña, Vigo and Málaga. BT Spain has 700 employees and has been growing faster than the market for some 15 years. In 2003/04 BT Spain grew more than double the ICT market average.

BT Spain provides a wide range of IT and communication services. For example, we were the first Spanish telecom operator to offer public IP telephony services, and now provide IP telephony to over 25,000 customers in many industry sectors. Our MPLS network connects Spain with more than 90 countries, including Brazil, Mexico and Argentina, and we offer a wide range of network security and management services, including Secure Networking, Identity management, Secure Communications, Managed Firewall, Antivirus and BRS.

Office

BT Spain
Edificio Herre
C/ Salvador de Madariaga nº1  3º
28027 Madrid

Telephone: (+ 34 ) 91 270 80 00

Network

BT’s network infrastructure in Spain provides more than 10,000 client ports with direct access and supports multimedia, voice and data services throughout the country. The network is connected to BT´s pan-European multimedia communications network, to that of our partners on the continent and in the rest of the world. Our network services include ADSL; Frame Relay; IP access, transport, and telephony; content hosting; and e-business solutions.

BT´s IP network in Spain plays a central role in the delivery of next-generation services throughout the national territory. With more than 11,000 kilometres of optical fibre it represents an investment of € 840 million, and was the world’s first IP telephony network to deliver PSTN-like services.

Customers

BT has enterprise customers across the spectrum of Spanish business, including five of the top ten companies in Spain. From the recently released IBEX list of Spain’s top 35 companies, 16 are existing BT customers. BT Spain customers include:

• 3 of the principal electricity companies
• 2 of the major petroleum companies
• 5 of the 6 most important financial firms
• 2 of the 3 major publishing houses
• 2 of the 4 major road transport companies
• 3 of the 5 principal auditoriums
• 3 of the 5 first class RRHH enterprises
• 2 of the major companies in the construction sector

Notable financial sector customers include SCH, Spain’s largest bank, as well as the savings bank, Caixa Galicia, Grupo Santander, Caja Rural del Sur and La Caixa Rural de Lugo. Major public sector customers include Inem (National Employment Institute), the Ministry of Public Administration, Red.es, the Ministry of Defence and the Comunidad de Madrid. BT also has strong presence in the Spanish SME market, with 70,000 customers.

Partners

BT Spain's partners include:

• Alcatel
• Avaya
• Techdata (Azlan)
• Comstor
• Cisco
• Concentronic
• IPSA
• Cystelcom
• Juniper
• Presence
• Magirus
• Sonicwall
• Teldat
• Unisys
• Vodafone

Awards

MobileXpress, the BT managed service that uses straightforward client software to access critical applications remotely, recently won a “Best Ideas of 2005” award. The awards, which are organised by organised by the Spanish publication, Actualidad Economica, recognise the most innovative ideas developed in Spain in 2005. MobileXpress was one of the winners in the technology category.

Killer facts

• 11,400km nationwide IP network (the world’s first to deliver PSTN-like quality)
• 11,000km international ring connected to BT pan-European backbone
• 8,000+ Frame Relay ports: BT was the first operator to launch FR/Voice over Frame in the Spanish market
• BT was first to launch MPLS services in Spain (June 2002)
• BT was the first operator in the world to support PSTN-like services on an IP telephony network
• BT recently acquired the assets of Dinsa Soluciones to extend its portfolio of integration services and Networked IT outsourcing, including platform consolidation, application integration, security management and managed services
• According to the last report from the Telecoms Market Commission, BT Spain has consolidated its position as the leader among new operators in the corporate data transmission market with a market share of 18.3%, second only to the incumbent. The third largest data services provider is more than 15 points behind BT
• The acquisition of CW Business Solutions S.L.U. (Spain) in April 2005 – which has changed its name to BT IGS (BT Integración General de Sistemas) - will significantly contribute to the growth of the company