"BT aims to be the partner of choice in the IT and network services arena for multinational companies with complex requirements in Latin America."
Luis Alvarez, President, BT Spain, Portugal & Latin America
BT has operated in Latin America for more than four decades. Since 2002 we have aggressively expanded our Latin American presence to support the needs of our multi-site customers. Today BT operates in 22 markets and has local teams in 10 countries across the region: Argentina, Brazil, Chile, Colombia, Ecuador, El Salvador, Mexico, Peru, Uruguay and Venezuela.
BT offers a robust technology portfolio in Latin America, including Voice and Data Management, Network and Systems Integration, Mobility, Security, Customer Relationship Management, Business Applications and Managed Services (including LAN/WAN and CPE). Our comprehensive suite of technology solutions, bolstered by the recent acquisition of BT Infonet, provide a "one-stop shop" for the complex technology challenges faced by modern corporations.
BT Latin America (Regional Headquarters)
Edificio Villa Lobos
Av. Nações Unidas, 4777 - 14º andar
05477-000 São Paulo, Brazil
Telephone: (55 11) 2101 9800
Fax: (55 11) 2101 9850
Email: latin.america@bt.com
BT’s Latin American customers are supported by a Regional Operations Center (ROC) located in São Paulo, Brazil. The ROC serves as a single point-of-contact for Customer Service and provides network monitoring and proactive diagnosis on a 24X7 basis in multiple languages. The ROC is integrated with BT’s five other Regional Centers around the world, ensuring truly globalised operations management.
BT serves multinational companies in more than 20 countries across Latin America. Customers in the region include Unilever, Inbev, Reuters, Syngenta and Manpower. Analysts and customers alike have recognized BT’s commitment to delivering a simple and complete customer experience.
"BT accepted the challenge to reduce and control telecom costs in Latin America and has been delivering outstanding benefits for Unilever."
Alexandre Oliveira, Regional IT & Infrastructure Services Manager of Unilever Latin America
BT has established agreements with over 200 companies in order to offer our customers the greatest flexibility and most advanced, fully integrated solutions possible. These well-established alliances broaden the expertise and resources that customers can depend on now and for the future.