Shareholder services in the UK

call us Call us 

BT Shareholder Helpline for enquiries about your shareholding
UK Freefone 0808 100 4141
Non UK +44 121 415 7178
UK Textphone: Freefone 0800 169 6907
Non UK Textphone: +44 121 415 7028

BT Share Line
Tel: 0845 701 0707 (UK callers only)
The BT Share Price Line gives details of the day's London Stock Exchange share price at 9am as provided by Hemscott; as well as the latest shareholder news. Calls are charged at local rates. 

Other enquiries
For general enquiries please call: 020 7356 5000

Fax us Fax us 

Fax: +44 1903 833371

Contact us online Online help

Information to manage your shareholdings can be found at: https://help.shareview.co.uk including

  • Answers to frequently asked share registration questions
  • How to change/update your details
  • Links to downloadable forms and guidance notes and
  • A choice of contact methods – secure email, phone or by post 

Mail us Write to us

Equiniti
Aspect House,Spencer Road, Lancing, West Sussex, BN99 6DA
(When writing, please include a daytime telephone number, if possible, so that we can contact you should further information be required. Notifications of change of address will be acknowledged only on request).

Or write to us at our registered office:
BT Group plc,
BT Centre,
81 Newgate Street,
London EC1A 7AJ

Registered in England and Wales No. 4190816

Contact us online Online 

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BT offers and services should consistently meet your expectations, if they do not please let us know: