Analyst BT's quarterly newsletter for industry analysts Issue 12 July 2008

Leading the way in MNS

 

Since launching a new strategy to support its customers through the transition to next generation services, BT Wholesale has firmly established itself as a leading provider of Managed Network Solutions to communications providers in the UK.

During the Group’s fourth quarter, the business added a number of long-term strategic agreements, including Managed Access Agreements with Vodafone, O2, and 3, and a white label agreement with Scottish and Southern Energy.

Brian FitzpatrickBrian Fitzpatrick, managing director for Wholesale Markets, said: “These agreements add to the impressive portfolio of contracts already signed with customers like the Post Office, Orange, Virgin Media and Jersey and Faroese Telecom. Our customers are increasingly looking to BT’s economies of scale to help them reduce capital expenditure and investment risk, enabling them to better address their key business challenges quickly including end user acquisition and retention.”

With the proficiency needed to look at BT’s expertise across the organisation and package these appropriate skills into a tailored solution for customers, BT Wholesale is in a unique position.

While this concept of freeing up essential resources to focus on service differentiators has existed for some time, the value within BT Wholesale is the unparalleled expertise and knowledge, representing a pan-BT effort. BT Wholesale brings together years of providing services to end-user customers with the latest technology, reach and unrivalled man power to make it happen.

Commercial sense

BT Wholesale helps its customers to better serve their end users so that they can get the most out of life – whilst continuing to ensure it makes smart commercial sense for all involved. Woven into all activities is the fact that the success of the customer’s business is as important as the success of the BT Wholesale organisation.

The Managed Network Solutions strategy is at the heart of BT Wholesale’s business. It is a top priority to also realign its people so the evolving needs of its customers are better met.

Its successful track record of contract wins demonstrates that BT Wholesale has the correct approach in place to see its strategy continue to succeed. As no other company is able to replicate the breadth of experience, capabilities and national reach, BT Wholesale is leading the way in Managed Network Solutions.