Analyst BT's quarterly newsletter for industry analysts Issue 17 September 2009

eClinics give online boost to mental health

 

BT HealthA pioneering BT-supported project which will help people with mental health problems has been launched in North Lincolnshire.

BT has joined forces with the Rotherham, Doncaster and South Humber Mental Health NHS Foundation Trust and the North Lincolnshire Council Digital Inclusion Unit to begin a 12 month trial of the new 'eClinics' initiative.

This phone and web-based service will allow sufferers to contact NHS metal health specialists without the need for a face-to-face meeting. In the UK, an increasing number of people affected by mental health issues say they often feel stigmatised and reluctant to speak to health professionals in person. Many suffer in silence without seeking medical support and advice.

The eClinic approach aims to increase access to psychological therapies for these people, extending the reach and availability of help for those who need it.

The one year pilot is among the first of its kind in Britain to offer access to mental health support and treatment through an online NHS therapy clinic.

John Stokoe, managing director, BT Public Sector, said: "This is a project that uses technology to make a real difference to quality of care."

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