BT Openreach business structure

Openreach owns, maintains and develops the access network which links homes and businesses to the networks of Britain's communications providers.

Openreach delivers access and backhaul products to the communications and internet industry, including Local Loop Unbundling (both Partial and Full) and Wholesale Line Rental. By giving all our customers equivalent access to the local access and backhaul networks, this enables them to provide their customers with everything from analogue telephone lines and calls packages, to high speed broadband connections and complex networked IT solutions.

Openreach is not a communications retailer. We do not deal directly with residential and business customers; only with communications providers, which are defined as organisations that provide electronic communications services or networks to 'end users', i.e. householders and businesses.

Openreach has been up and running since January 11th 2006. Vans carry the Openreach identity and its engineers will always show you Openreach ID badges when they knock at your door.

More information is available on the Openreach website.

Openreach business structure