BT Innovate & Design


BT Innovate & Design has an operating model focused on delivery, with strong cost and quality management....... 

BT Innovate & Design is responsible for the innovation, design, development and delivery of the processes, networks and platforms that run the BT business.

The organisation leads on innovation on behalf of the whole company. It strives to bring new ideas, products and services to market faster, more cost effectively, efficiently and at higher quality than ever before.

BT Innovate & Design also delivers strategic innovation and technology vision for BT through effective and coherent engagement with other parts of the business as well through powerful relationships with third party organisations – including some of the world's most famous academic institutions.

The organisation's IT professionals have a strong track record in the delivery and development of systems and solutions, and in managing a secure and resilient infrastructure. The innovations developed at BT's laboratories at Adastral Park near Ipswich, UK, provide BT with a world-class science and engineering base for the design and delivery of next-generation converged networks and services.

BT Innovate & Design business structure

BT Innovate and Design business structure