We are delivering the fibre broadband rollout on behalf of the group and are playing our part in building Britain's connected future, helping businesses to grow and communities to prosper.
Openreach is responsible for providing services over the local loop (sometimes known as the local access network or the last mile). This is made up of the copper and fibre connections between our exchanges, and homes and businesses. We also offer backhaul products to connect exchanges to communication providers’ networks.
BT’s Undertakings commit us to selling our main products and services to all communication providers openly and equally and on the same terms as we do to BT’s own lines of business.
To make this work properly, Openreach’s operational, engineering and systems capabilities are separate from those of the rest of BT. Around 99.7% of Openreach revenue is subject to these Undertakings.
BT serves the wholesale telecoms customer segment in Great Britain through Openreach and BT Wholesale. In Northern Ireland and the Republic of Ireland, BT serves wholesale customers through BT Ireland.
Openreach has around 540 CP customers, the largest of which are other BT lines of business (particularly BT Consumer and BT Business), Sky and TalkTalk. Openreach does not sell directly to end-customers.
For more information, visit the Openreach website.
Openreach business structure