Your experience of BT

Send us your feedback

BT is committed to providing you with great customer service and we value your feedback. You can use the online feedback form on BT.com to send us any comments or complaints you may have.

Thank a BT person

We would like to hear when you’ve experienced outstanding service from us. If you would like to thank a BT person, you can send us the employee’s details and we will pass on your appreciation.