Codes of practice
BT Undertakings Code of Practice
'It matters....' is BT's code of practice for BT people and sets out the rules we must follow to comply with the Undertakings.
Customer related codes of practice
Here at BT we have a number of Codes of Practice covering various elements of our business. Please choose the appropriate code from the list below:
BT code of practice for residential customers and small businesses
Audiovisual content information - Good practice principles
BT and other key players in the audiovisual market have worked with the Broadband Stakeholder Group to launch a set of good practice principles for the provision of information about audiovisual content.