BT Response dated 6 October 2003 to the ICSTIS Consultation 'Activity Plan & Budget 2004'

BT Response dated 6 October 2003 to the ICSTIS Consultation 'Activity Plan & Budget 2004', 8 September 2004.

Download full response in PDF format.

Summary

• BT welcomes the opportunity to comment on ICSTIS' Activity Plan and Budget for 2004, believing that providers of electronic communication networks have a significant role to play in supporting the regulation of PRS.

• BT accepts ICSTIS' assumptions of continued growth in PRS activity.

• Consumer protection has to remain central to activities of ICSTIS.

• BT believes that ICSTIS must seek to ensure consistency in clear, accurate and appropriate price communication, across all networks and by all industry players, to support consumer validation and monitoring of expenditure.

• BT appreciates that the recent review of the Code of Practice was essentially (and necessarily)  'structural and constitutional' and believes that the next review must address the needs of the Directory Services industry.

• BT recognises that the premium content market has the potential for new, innovative services that can benefit consumers and offers BT a number of commercial opportunities. However, we acknowledge that many of these services will be new to consumers and, as they may cost considerably more than current premium rate tariffs, could lead to unexpectedly high bills. BT believes that the regulation of PRS must provide our customers appropriate and proportionate protection.

BT would welcome any comments on its position as laid out in this document. Comments should be addressed to Anthony Foster, Phoenix House, pp306, Station Square, Milton Keynes MK9 1BE
email anthony.2.foster@bt.com or by telephone: 01908 297772