ICSTIS draft Activity Plan and Budget 2007/8 - December 4, 2006
Approval of the ICSTIS Code of Practice (11th edition) - July 7, 2006
DTi consultation on Consumer Representation and Redress - April 19, 2006
ICSTIS consultation on Statement on the provision of refunds to consumers and the development of industry best practice for customer service: a consultation paper - February 2, 2006