BT expects its people to abide by a code of practice that explains what they must do to meet the Undertakings the company gave to Ofcom in 2005.
The code is in two parts. The first contains information and guidance for everyone, the second contains specific guidance for BT people in specific areas of the business.
Part 1 - information and guidance for all BT People [315Kb]
Part 2 - for BT people in specific areas of the business [386Kb]
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