Stretton Hall Hotel is located in the beautiful Shropshire countryside with the award winning Lemon Tree restaurant at the heart of the hotel. It is owned and run by a family who take pride in offering value for money, quality, and flexibility to accommodate guests' special preferences.
When the 'Switch on Shropshire' partnership was launched in January 2004, the hotel was one of many rural businesses who were quick to take advantage of the broadband opportunities and support offered.
With the funding, support and guidance of Switch on Shropshire, Stretton Hall hotel introduced a new wireless network - transforming the way it does businesses, improving business productivity and offering customers a quality and depth of information, previously unimaginable. In recognition of their innovative approach, the hotel was awarded 'Best Use of Mobile and Wireless Technology' at the 2004 DTI E-Commerce Awards.
Charlie Baker, Owner, Stretton Hall Hotel said:
"Broadband is crucial to our businesses and I couldn't imagine a future without it. Our business is about customer service and this technology allows us to position ourselves in a global marketplace, where we gain advantage from our rural location rather than disadvantage. We can now reach customers far and wide and promote our facilities and beautiful location."
Customers now have much greater freedom and flexibility as a result of broadband connectivity: residential customers have free use of the internet - strengthening existing customer loyalty and attracted new customers. The hotel's conference client base has also increased significantly, since delegates enjoy the no hassle facility and easy access. Anyone popping into the hotel for a quick coffee break has the added benefit of being able to check the internet, from inside the hotel, outside in the garden or up in the tree-house!
Charlie Baker continues:
"Wireless connectivity is providing us with an effective and efficient way of doing business. Our wireless restaurant with a bar ordering and billing system has streamlined the way we operate - improving accuracy and communication amongst staff and enabling us to computerise all stock records and orders.
"The success of the wireless network is resounding. The wireless ordering system has allowed us to focus more on our customers - responding to their needs, serving them quicker and helping them to feel relaxed and 'at home'.
Stretton Hall Hotel
All Stretton,
Church Stretton,
Shropshire,
SY6 6HG
Email: enquiries@strettonhall.co.uk