
BT's Emergency Response team is a highly skilled team of satellite, Fibre Optic, Exchange Construction and Power technicians trained and capable of being deployed in 'Hazardous' environments incl Chemical, Biological, Radiological (CBR) environments either in the UK or overseas.
When disaster strikes, trained BT teams swing rapidly into action
BT’s civil resilience team works tirelessly with the police, emergency services, government organisations and utilities to help them deal with major incidents or emergencies. We help them build national, local and regional contingency plans, and we run a National Emergency Linkline to help them in critical situations.
Our highly-trained teams include emergency response technicians – who can work in dangerous environments to keep BT’s national communications network up and running – and disaster recovery and incident management teams to deal with any situation
BT also maintains a fleet of 80 disaster recovery mobile exchanges in 40ft containers ready to be deployed across the UK to replace any damaged BT exchanges.
The company takes its responsibilities very seriously and is committed to promoting civil resilience worldwide – so we also have incident management centres around the globe.