Timing of course! Good content helps too, but even the best content at the wrong time is as useful as yesterday’s newspaper. This article highlights enhancements to EMP (Equivalence Management Platform) release communications, the all-important SoR process and a host of website content improvements − all designed to deliver the right information to you at the right time...Read more
Helping Openreach engineers gain easy access to end user premises in order to carry out provisioning work offers significant benefits to our Communications Provider customers
...Read more
Proving that WLR3 really can help you win new business in the events and exhibitions sector...Read more
Introducing a range of Service Products that can help generate increased loyalty and revenue growth...Read more
Communication is what we do as a business and getting it right for our customers is a top priority. This issue of Exchange leads with details of improvements that we have made to EMP release communications and the SoR process.
It doesn’t stop there though; communication can also help us to improve the experience your own customers get. For example, calling ahead before we visit as part of our current trial, or arming you with a range of Service
Products to enhance the level of information at your fingertips.
Best wishes Steve Robertson
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Steve Robertson
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