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exchange - The e-zine for communications providers: July - Issue 18 Openreach

Connecting for the future

Our recent 'leap into the future' event, held at the iconic BT Tower on the 24th June, marked a noticeable step change in customer engagement for Openreach.


The objectives of the event, which focussed on Openreach's Ethernet product set, were simple: to share our vision of the market today and tomorrow, to highlight the key considerations for the future and understand both the opportunities and impacts presented by them in relation to our portfolio.

 

Supporting the event (which followed the recent launch of Ethernet Access Direct), was a panel of experts covering areas of our business from product development, strategy and market analysis to the environment and regulation...Read more

Expect Openreach –
Opens doors

You’re at home, the doorbell rings. You are greeted by an individual from a company you may never have heard of explaining they are here to carry out work on your phone line as agreed ...Read more

A customer perspective

When Uniworld Communications needed to transition 21,000 lines to WLR3, it was the biggest switch to the next generation product to date...Read more

Are you in the know?

There’s a wealth of information to assist communications providers just waiting to be accessed at www.openreach.co.uk
...Read more

Other news

Instant access to the right information
It’s a green business!

 

Welcome

Dear Customer

How time flies given we're now past the half way point of the year.

This issue of Exchange highlights a successful forward looking event around our Ethernet product set. Expect Openreach focuses on our immediate future and the value of informing end users to "Expect Openreach". Finally, we touch on what Openreach is doing now to improve the environment of tomorrow.

We hope you enjoy Exchange

and we look forward to working with you over the second half of 2009.

Best wishes
Steve Robertson


   
Customer Talkback

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